![]() I got a tracking number email either, only after my contact with someone did I get a tracking number but even then there was no evidence to support that I ever got my order delivered, I called FedEx or UPS or whoever they do business with and they gave me the same answer. Finally I get into contact with someone about my order, I was told it was already shipped and had arrived at my address, but this couldn't be right because I NEVER got them. But I never got my items, mind you it has been about 5 months now since my initial purchase of the shoes and pins. I thought that was strange, so I checked my transactions to make sure I made that pervious purchase, I did, PayPal said I did and I had a con email from them. So I made another order for a few clothing ideas and accessories, my secodn order came a few weeks after that. I waited three months before they were up and running again, so I figured my shoes would come in soon. Customers can choose the Sybian products they want in the special area.So I order a pair of shoes and some pins from them a while ago, but this is when the initial lockdown happened so I knew it was going to be a while before I got that order. The special area is also set up for Sybian in order to give back to customers. Of course, Sybian's special zone is full of high-quality and low-priced selected products. Sybian customer service will handle the problem for you in a timely manner. Click this button to send a message to Sybian. ![]() The general customer service page provides a message or contact customer service button for Sybian customers. You can also contact Sybian through their social media page. You can contact them through Sybian's customer service contact page. ![]() The situation of being expired or already used will make your Sybian promo code unavailable. You can check whether the promotional code of Sybian is applicable to the products you want to purchase, or you can check the usage history and rules of Sybian's promotional code. Then the system will automatically issue you Sybian Discount Code for you to apply at the checkout. If you are a new customer of Sybian, and through the Sybian Promo Code system, you are recogonized that have never spent money in Sybian. Does Sybian have a discount for new customer? E-Wallet: You can choose Alipay or WeChat Pay as payment options for E-Wallet, and use their one-click payment feature for fast and smooth settlement. Please note that cards issued by local banks that are not listed above cannot be used for international payments on their site, in which case they recommend PayPal. ![]() Sybian has opened Visa, MasterCard, American Express, Discover and JCB card payment services. If your device does not function properly during the warranty period when used under normal household conditions, do product care and maintenance self-help. Sybian will, at their sole discretion, repair or replace original equipment and/or non-wear parts deemed defective within two (2) years from the original purchase date. What should you do if Sybian's products are defective?Ī two (2) year limited warranty applies to products purchased from their authorized retailers. They encourage you to order in time to avoid delays due to shipping or product availability. They cannot guarantee when the order will arrive. Orders will not be processed or shipped on Saturday or Sunday unless prior arrangements are made. Sybian Shipping Time - Most orders will ship the next business day if the product ordered is in stock. FAQ for Sybian What is the transportation policy of Sybian?
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